‘We fully understand players’ frustrations’
Publisher Microids and developer PlayMagic have issued an apology for the launch state of first-person adventureXIII. The remake of the classic PS2, Xbox, and GameCube release arrived on PS4, PC and Xbox One last week,only to disappoint fanswith amyriad of technical issues, a drastic visual redesign, and sub-par gameplay.
In a joint statement, the developer and publisher offered an apology to fans for the final product, citing the ongoing COVID-19 pandemic as having impacted the game’s development in numerous ways, while promising multiple fixes and free in-game content to arrive down the line.
“We hear loud and clear the legitimate criticism and disappointment,”begins the statement. “First and foremost, we would like to offer our most sincere apologies for the game’s technical issues. In its present state,XIIIdoes not meet our quality standards and we fully understand players’ frustrations.”
“The pandemic has impacted the game’s production on many levels. Pivoting to home working for the teams has added unexpected delays in the development schedule and the QA process. We hoped we would be able to provide a Day One patch fixing all the issues but the development of this update is taking more time than expected […] We are aiming to please all theXIIIfans and we’ll work relentlessly to achieve our goal.”
The team asks players to stayed tuned tothe Microids websitefor updates regards incoming fixes, and suggests sending newly discovered issues toMicroids support team.
— Thomas (@ThomasIsOnline)July 09, 2025
